Fleet incidents don't create complexity. Operating models do. Every claim triggers a chain of manual handoffs — phone calls, photo requests, estimate approvals, back-and-forth between drivers, fleet managers, body shops and insurers.
The industry spent two decades digitizing those handoffs. Portals replaced fax machines. Apps replaced phone calls. But the underlying logic never changed: a human reads, decides, forwards, waits. The process got faster screens — not faster outcomes.
So we built Wilma. Our AI agent runs routine fleet operations end-to-end — not as a layer on top of your process. As your process. From the moment a driver reports an incident to the moment it's resolved, Wilma handles it. Quietly. Continuously. Without needing to be asked.
No portals. No ticket queues. No status calls. Just operations that move from trigger to resolution on their own — while your team focuses on what only humans can do: empathy with a stranded driver, the judgment call on a complex case, the relationship with a strategic partner.